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Cancellation Policy

Cancellation Policy


Information concerning the exercise of the Right of Withdrawal


Right to Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party

other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Likasso GmbH, Hausener Weg 61, 60489

Frankfurt am Main, Germany, [email protected], Telefon: +49 211 4187 12 81) of your decision

to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post e-mail). You

may use the attached model withdrawal form(Download withdrawal form), but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your

exercise of the right of withdrawal before the withdrawal period has expired.


Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you,

including the costs of delivery (with the exception of the supplementary costs resulting from your

choice of a type of delivery other than the least expensive type of standard delivery offered by us),

without undue delay and in any event not later than 14 days from the day on which we are informed

about your decision to withdraw from this contract. We will carry out such reimbursement using the

same means of payment as you used for the initial transaction, unless you have expressly agreed

otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may

withhold reimbursement until we have received the goods back or you have supplied evidence of

having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not

later than 14 days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of 14 days has expired. You will

have to bear the direct cost of returning the goods. You are only liable for any diminished value of the

goods resulting from the handling other than what is necessary to establish the nature,

characteristics and functioning of the goods.


The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of sealed goods that are not suitable for return for reasons of health

protection or hygiene, if their seal has been removed after delivery.